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The following is a list of questions frequently asked by citizens. You may search for specific words or phases, or shorten the list by selecting a specific category.
Animal Control
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Only three dogs per address are allowed. There are some exceptions for dogs housed in kennels or animal hospitals. |
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The City of Fernley's license requrement is described in Title 7, Chapter 1 of the Fernley Municipal Code. In general, all dogs in the City over six months old need to be licensed. All dogs must be vaccinated for rabies. |
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The fees for dog licenses and tags, are as follows: Natural...$10.00 Neutered/Spayed...$5.00 Duplicate tags...$1.00. All fess are annual fees for the period of one year from the date of issuance of the license or tag. |
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No. If you have a domestic cat or kitten that you can no longer care for or do not want, the Nevada Humane Society is the only local cat assisting agency at this time. Feral cats are simply abandoned offspring of domestic cats and are primarily the result of people failing to spay or neuter their cats or people abandoning their cats. These cats survive as best they can - near restaurants, shopping areas, ranches, and other rural areas. Feral cats often live in loose groups or colonies and usually go out of their way to avoid human contact. Feral cats are almost impossible to socialize. Like other wild animals, they should not be handled without following instructions from feral cat rescue groups or shelters. Fernley Animal Control does not pick up cats but we can provide you with a live trap to capture a feral cat in your yard so you can take it to the Nevada Humane Society or other rescue group. |
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If there is a serious incident, call 911 or seek medical attention as soon as possible. Animal bites are investigated by Fernley Animal Control. If you have an animal bite to report, please call us at 775.784.9801 during business hours (Monday through Friday 8:00 AM to 5:00 PM). If you need assistance after business hours, please contact the Lyon County Sheriff's Office at 775.575.5530. If you are bitten by an animal or have knowledge of anyone being bitten by any animal, state law requires that the incident be reported due to the possibility of exposure to rabies. It is important to obtain as much information as possible about the animal such as description, location, owner information, vaccination history, etc. |
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Fernely Animal Control will remove dead animals from city roads and rights of ways free of charge. Call 775.784.9801 to report dead animals. Dead animals on state roads and rights of ways, include State Route 95A, State Route 50A, Interstate 80, and State Route 828 (Farm District Road) should be reported to the Nevada Department of Transportation at 775.688.1547. |
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If you have found a dog or cat, please call Fernley Animal Control at 775.784.9801. We will take a found animal report so that, if the owner calls to report a lost animal, we can put them in touch with you. We can make arrangements to pick up a stray dog and take it to our designated shelter, Lyon County Animal Services in Silver Springs. We cannot pick up lost cats but we will try to maintain lists of both lost and found cats to possible reunite a lost cat with its owner. |
General Home Page
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Always be prepared for changing weather conditions in Nevada and follow the recommendations contained on the Nevada Department of Transportation’s Winter Driving Tips page. More... |
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Frequently Asked Questions & Answers 1.[Q] Why do we need the WTP? [A] To provide clean water for the City of Fernley residents. Few things are more important to our community than ensuring that our drinking water is clean, safe, and reliable. In addition to meeting the requirements of the Environmental Protection Agency and the Safe Drinking Water Act - the construction and completion of Fernley’s groundwater treatment plant is the most important issue facing our community. Treating our water with care is an important community investment. This investment pays off in dividends to our health, well-being and the quality of life we enjoy here in our high desert home. On January 22, 2001, the USEPA set a new maximum standard for arsenic in drinking water. This new standard dropped the maximum level from 50ppb to 10 ppb. This regulation required that all public drinking water systems comply with the new standard by January 23, 2006. The City and the Nevada Division of Environmental Protection have agreed that the City will deliver compliant water from the WTP by July 23, 2009, and final completion by Dec 23, 2009. 2.[Q] Will there be any arsenic dust that will migrate to adjacent property owners? [A] No. The City’s primary concern is the health and safety of its residents, and as a result the City has and will continue to have, Best Management Practices (BMPs) to mitigate all potential for arsenic to migrate beyond the WTP. 3.[Q] Will there be any groundwater contamination from the Solids Drying Basins? [A] No. Due to time limited circumstances associated with obtaining the Groundwater Discharge Permit for the Solids Drying Basins, City Council approved Staff’s recommendation for the redesign of the WTP’s Solid Handling Facilities from Solid Drying Basins to a Closed Loop Tank Storage System. This system will alleviate any possibility for groundwater contamination. 4.[Q] Will there be a production well at the WTP? [A] No. The City investigated, through the means of a test well, whether or not it was economically feasible to provide a production well at the WTP. The City Engineer determined that a test well was not feasible. The City currently operates and maintains six (6) main production wells located throughout the City. 5.[Q] Will the WTP be used for vehicle and/or equipment storage? [A] No. Personnel vehicles will be on site during plant operation, but there will not be a large amount of equipment storage as the Public Works Shop houses all major equipment. Any personnel vehicles that are on-site will be screened as much as possible either by a masonry wall or by landscaping. 6.[Q] The surrounding zoning is RR-2; can a WTP be included within this zoning? [A] Yes. Section 28.040 of the City of Fernley Development Code, states that a “Water Tank, Water Treatment Facility or Sewer Lift Station” is acceptable within a RR-2 zoning district, with a Design Review. Section 28.070.090 of the City of Fernley Development Code, states that a Water Facility is defined as, “A water facility for purifying, supplying, and holding water, or a sewer lift station facility, each including appurtenant wells, pumps and control buildings. 7.[Q] What is the truck traffic impact to the neighborhood? [A] Very Limited. We expect, depending on truck delivery time schedules, that there will be a potential to have two (2) deliveries every month, or four (4) deliveries every two (2) months. 8.[Q] Are the chemicals used in the WTP process highly hazardous?[A] No. The chemicals used for the WTP are not listed within the Nevada Department of Environmental Protection (NDEP), Bureau of Air Pollution Control (BAPC) Chemical Accident Prevention Program (CAPP) because they are not highly hazardous. As a result, BAPC does not require the City prepare and execute a CAPP for these chemicals. The four (4) types of chemicals to be used on site are the following: Citric Acid, Ferric Chloride, Sodium Hydroxide and Sodium Hypochlorite. 9.[Q] Is there going to be Chlorine stored on-site? [A] No. Disinfection shall be provided through Sodium Hypochlorite, not Chlorine. 10.[Q] Will site lighting from the WTP be a problem to the surrounding neighborhood? [A] No. The City (Public Works & Community Development) has been working together to ensure that all outside lighting conforms to the full cut-off criteria set forth in Section 40.040 of the City of Fernley Development Code. This code states that, “all light fixtures shall be installed or be designed to project light downward and away from adjoining properties”. As a result, no site lighting is allowed to penetrate onto adjacent properties. If additional property light shielding is necessary, the City will install. 11.[Q] Does the WTP conform to the City of Fernley Development Code Section 44.020 for minimum road widths for non-residential uses? [A] No. The minimum Right-of-Way (ROW) width for non-residential uses is 60 ft. Mesa Drive consists of both 50ft and 60ft ROW. The City is aware of the requirements set forth by the Development Code, and is currently working to comply with this requirement. In approving the Civil Improvement Plans, Community Development Director Robert “Terry” Gilbert, set a condition on the City that the ROW has to be in compliance with the Development Code prior to Certification of Occupancy.
12.[Q] Where can we get more information about the WTP? [A] The City of Fernley website (www.cityoffernley.org); Environmental Protection Agency website (www.epa.gov); Nevada Division of Environmental Protection website (www.ndep.nv.gov). More... |
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The City Council meets the 1st and 3rd Wednesday of each month. The meetings begin at 4:00 pm in the Fernley City Hall Council Chambers. |
Human Resources
Municipal Court
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There are several options. You may request to come to Court and appear before the Judge. The Judge may recall the warrant and/or lower some of the fees. This will be at the Judge's discretion. If it is not a "Mandatory Court" charge you may be able to pay the amount in full. You can contact the Court Clerk to learn the status of your case. |
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Usually. most traffic misdemeanors can be paid prior to your Court date. If you decide to pay the ticket, you will not be required to appear before the judge. If you received a citation for Driving Under the Influence, Domestic Battery, Driving with a Suspended Driver's License or if "Mandatory Court" appears on the citation, you are required to make an appearance before the Judge. |
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A defendant can request an extension of his/her first appearance by contacting the Court Clerk. This extension must be requested before 5:00pm on the day prior to the original date of appearance. The Court Clerk can only schedule your next appearance date out two(2) weeks unless approved by the Judge. |
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The Judge may allow you to set up a payment plan. The fee for this is $25.00. If you fail to pay as agreed a warrant may be issued for your arrest. |
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No. We are a Court of Record; all proceedings are recorded and must take place in the Court room. You may however contact the City Attorney's Office with questions about your case. |
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An arraignment is to make sure, first of all, that you understand any charges which have been brought against you; also that you understand any fines, penalties or procedures that may incur from this point forward. If you received a citation for a misdemeanor offense, any misdemeanor in the State of Nevada is punishable by a fine of up to $1,000.00 and a penalty of up to six (6) months in the county jail. That is the maximum that may incur and not necessarily what would incur in your particular case, however, that is the maximum available to the Court on any misdemeanor offense. At an Arraignment hearing you will be allowed to enter one of three pleas. You may enter a GUILTY plea. A GUILTY plea would mean yes, you did what is stated and you will take whatever the fine or penalty may be. Or, you may enter a NOT GUILTY plea. If you enter a NOT GUILTY plea, the Court will set the matter for trial. At that trial an attorney may represent you. If you cannot afford one and you need one, the Court may appoint counsel to represent you. A third plea, other than GUILTY or NOT GUILTY, is one of NO CONTEST. A NO CONTEST plea is still basically an admission of guilt; however, it does allow you to explain the circumstances involved in your particular case prior to any fine or penalty being imposed. It may also remove some civil liability should there be a suit incurred over your citation. |
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As described in Nevada Revised Statute 485.187 the penalty for driving with no insurance is a fine of not less than $600 nor more than $1000 for each violation. The fine must be reduced to $100 plus administration fees for the first violation if the person obtains a motor vehicle liability policy by the time of sentencing unless: (a) The person has registered the vehicle as part of a fleet of vehicles pursuant to subsection 5 or NRS 482.215; or (b) the person has been issued a certificate of self-insurance pursuant to NRS 485.380. If the defendant provides proof to the Court that the vehicle they were operating was insured at the time the citation was issued this charge will be dismissed. |
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Please dress appropriately. It is requested that you do not wear halter, crop, tank tops or cut-off shorts to court. Food and drinks are not allowed in the Court room. |
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The Court accepts cash, personal checks, money orders and Debit/Credit Cards. |
Parks & Recreation
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A special event permit is necessary if you want to have a parade on main street, hold a block party and close a street, hold a fair, rodeo or other public event in a City facility or park. See our Special Event Policy and Application page for more details. More... |
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To reserve a picnic area or a park area for a small private gathering, simply call the City Parks Department administration office at 775-784-9859. Monday through Friday 8:00 am to 5:00 pm (excluding holidays). |
Sewer Service
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This can be determined by calling the Engineering Division of Public Works Department at 775-784-9821. |
Streets and Storm Drains
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Always be prepared for changing weather conditions in Nevada and follow the recommendations contained on the Nevada Department of Transportation’s Winter Driving Tips page. More... |
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No owner or tenant shall obstruct a drainage easement or channel within the tract. All drainage facilities within the drainage easement are to be maintained by the property owner. No fences or other obstructions shall be permitted within or across any drainage easement. |
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As soon as the traffic cones are removed by the contractor doing the work. |
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Crackfilling is one of the cheapest and most effective methods for keeping our roadways in good shape. The crackfilling work prevents moisture intrusion and prepares a better base for the later application of the slurry treatment. |
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The city does not have an established sweeping schedule for our local roadways. We do respond to citizen requests for sweeping. We respond immediately for safety concerns reported by citizens, the Sheriffs Department or City Staff. No property taxes are utilized for the Streets and Storm Drains Fund. |
Talk of the Town: Myths and Facts
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The City water and sewer rates are generally lower than the rates for the same services in our neighboring communities. In 2006 and 2007, the City performed a detailed analysis of rates and determined that rates would need to go up. Rates had not increased for the prior 12 to 14 years. The City decided to phase the rate increase over four years rather than raise rates all at once so as to lessen the impact to residents. We are already two years into the four year plan. This is very differnt than the sensational headlines and misinformation of a 180% increase from current rates. Overall, rates will increase about 35% from the current rates in the next two years to complete the four year plan. On September 3, 2008, the City Public Works Director and the City Finance Director presented information on the history and costs of the water treatment plant and associated piping projects. The powepoint presentation is available online at the link at the end of this answer. The presentation included a comprehensive comparison of rates with neighboring communities. You can view and/or download a copy of the History and Costs of the Water Treatment Plant on the front page of our website. Water Treatment Plant Presentation |
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Facts: This is fundamentally untrue and exaggerated. Few things are more important to our community than ensuring that our drinking water is clean, safe, and reliable. In addition to meeting the requirements of the Environmental Protection Agency and the Safe Drinking Water Act - the construction and completion of Fernley’s groundwater treatment plant is the most important issue facing our community. Treating our water with care is an important community investment. This investment pays off in dividends to our health, well-being and the quality of life we enjoy here in our high desert home. On January 22, 2001, the USEPA set a new maximum standard for arsenic in drinking water. This new standard dropped the maximum level from 50ppb to 10 ppb. This regulation required that all public drinking water systems comply with the new standard by January 23, 2006. The City and the Nevada Division of Environmental Protection have agreed that the City will deliver compliant water from the WTP by July 23, 2009, and final completion by Dec 23, 2009. The City’s primary concern is the health and safety of its residents, and as a result the City has and will continue to have, Best Management Practices (BMPs) to mitigate all potential for arsenic to migrate beyond the WTP. The chemicals used for the WTP are not listed within the Nevada Department of Environmental Protection (NDEP), Bureau of Air Pollution Control (BAPC) Chemical Accident Prevention Program (CAPP) because they are not highly hazardous. As a result, BAPC does not require the City prepare and execute a CAPP for these chemicals. The four (4) types of chemicals to be used on site are the following: Citric Acid, Ferric Chloride, Sodium Hydroxide and Sodium Hypochlorite. Again, the EPA, State, and City’s primary concern is the health and safety of Fernley residents. |
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Fact: This is untrue. The expenditures for community engagement activities and community meetings, include bulk coffee(not lattes)for the flood victim meetings at the high school (donated by Starbucks), bulk coffee at the city's annual 9-11 Remembrance Ceremony for our local veterans, service men and women,law enforcement and first responders. Other bulk coffee (again not lattes)expenditures from Starbucks and other local merchants include: coffee/light refreshments for the City's "Economic Forum" (designed to attract businesses, builders and investors to Fernley); the Youth City's Council's "Women In Leadership & Business Symposium" and "Historic Lcture Series" which were reimbursed by donations; a CDBG (Communtiy Development Block Grant)region wide meeting for applicants and grantees. These are just a few examples of the coffee purchases made by the city for community meetings. The rumor that the city is purchasing lattes for city employees is highly exaggerated and misrepresented, thus the City's recent adoption of the Civic Hospitality and Community Engagement policy. |
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Fact: This is untrue. The City of Fernley, nor the Northern Nevada Development Authority (the City's economic development arm) have not been contacted by Hershey Corporation or their development agent. Periodically, we receive rumors that a big company is "looking" in our area. However, our experience is that, generally, these companies work through independent agents who typically try not to broadcast their clients intentions. The City typically is one of the last entities to know what company might be coming and that is only when they come to the City to discuss pulling a building permit. Once a company decides to come to Fernley, the City is bound by confidentiality requirements to not disclose any details until the building permit is issued and it becomes a matter of public record. One recent example of this was when Wal-Mart decided to open a store here in Fernley. In that instance, the City was being told by local merchants and residents that Wal-Mart was coming to town long before the company itself ever contacted the City. Note: We would welcome a Hersheys plant and the economic benefits the corporation could bring to Fernley, i.e., tourism, job opportunities and chocolate! |
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Fact: This is untrue. The City has won numerous budget awards since incorporation in 2001. While all jurisdictions face severe budget constraints, the City of Fernley Management Team has successfully balanced the FY 2008/2009 City Budget. Visit our document center to view the complete budget. |
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Facts: This is fundamentally untrue: There is distinction for elected officials (by ethics law and by NRS) between providing information to staff and providing direction to staff. This is key in local governments with a council-manager form of government. In such places, the council provides direction to the manager, who then relays that direction to staff. The general role of the manager is to promote partnerships among council, staff, and the public in developing public policy and building a sense of community. This protocol by no means implies or restricts employees from talking to and with council members and responding to general inquiries. The main reason for this protocol is that, by law, this is the way the council-manager form of government has been set up. Because the manager recruits, hires, and supervises the city's staff and carries out the council's policies, it is appropriate for the manager to direct staff. In fact, this protocol is designed to protect both the staff and elected officials. When electeds communicate directly with the city manager, this enables the manager to hold staff accountable on the council's behalf for implementing the council's policies and directives. Additionally, the city manager is able adequately inform and provide the information to the entire council(the legislative body of the city). This "chain of command" feature of the council-manager form of government is typically embodied in the city's ordinances and in NRS 266 (General Law cities). Elected officials who have disregarded this feature have found themselves in legal hot water. For example, a mayor in the San Francisco Bay Area was convicted in 2002 of violating this aspect of a city ordinance and by asking that city employees do favors for him that advanced his personal investment objectives. The issue also came up in litigation involving a southern California city and a land use matter. Homeowners argued that the city's actions with respect to a nonconforming use were legally flawed because a councilmember had passed along a constituent's concerns about the structure to the city's planning director. Ultimately, the city prevailed, on the argument that the councilmember's communication was an inquiry and not a directive. But it was an arduous process. The court also implied that the result might have been different had the councilmember's communication been a directive to staff. This is not to say that lawsuits or criminal prosecutions will follow all communications with staff. These two cases, however, do underscore that the particular division of labor envisioned by the council-manager form of government is one that has the force of law and needs to be respected for the city to operate smoothly. Employees are free to talk with council members and respond to inquiries; they are asked to inform their department director of the inquiry so that the Director can inform the City Manager, who in turns provides the information to the council as a whole. |
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Fact: The City of Fernley has 70.93 FTE's (full time equivalant), 62.5 are regular full time employees. In the last 36 months there has been 15 regular full time employees who have separated service from the City of Fernley for a myriad of reasons: 3 retired; 8 moved out of state for career advancements; and 2 chose local career moves; 1 has returned to the City after trying the private sector. The national annual average turnover rate is 12%. The City's rate fits well below this range averaging 6.75% per year for the last three years. Attrition (turnover) is a fact of life for any organization or business due to the fact that employees move, make career changes, retire and/or make lifestyle changes. Natural and limited turnover is healthy in an organization and provides the City with the opportunity to bring new skills, expertise and innovation to our workforce; resulting in better services to our residents. |
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Fact: This is one of those old Fernley myths and untrue. It would be illegal for a jursidiction to enter into such an agreement. No agreement exists or ever existed. Note:This particular rumor has been around since Scolair's opened in Fernley. Please note that Super Wal-mart opened in March 2008. |
Water Service
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the rotten egg odor is usually associated with waterlines and fixtures that have low usage such as when residents are gone form their homes and little or no water has been flushed through them for days or weeks at a time. another cause can come from water standing in newly constructed water mains, in which case the city may have to come out and flush the lines. |
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Depending on where you live you may be in a low-pressure area, a high-pressure area or somewhere in between. The differences in pressure can be due to the elevation of your house in relation to the water tank that serves your area. The lower the elevation your house is below the water tank the higher your pressure will be, therefore houses closest in elevation to the water tank will have the lowest pressure. To make the best of the pressure that is available to your house make sure that your interior plumbing is working properly. A plumber can help you with this. If your pressure is extremely low (i.e., less than 20 psi), contact the Public Works Department at 775-784-9910 to see if anything can be done to increase the pressure. |
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If the leak is found to be on the street side of the meter box, the city will repair the leak and there is not cost to the homeowner. If the leak is found to be on the homeowner’s side of the meter box, the homeowner is responsible for both the repair of the water line and the water lost due to the leak. |
Water/Sewer Billing
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Yes. As long as you have an account number with us, you can go to www.xpressbillpay.com and review your bills on line, pay your bills, or set up autopay options. If you have multiple accounts with us, you can set up the multiple accounts and pay them separately or all in one transaction. If you want to stop receiving paper bills and always get your bill on-line at www.xpressbillpay.com, call us at 775.784.9930 and we will discontinue mailing your bill. Please feel free to call a customer service representative at 775.784.9930 for more informaiton. go to www.xpressbillpay.com |
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The deposit to start a typical water service is $75.00. The deposit to start a typical sewer service is $80.00. There is also a $20.00 service fee to process applications for service. Therefore, $175.00 is generally required to start water/sewer service. Please contact a customer service representative at 775.784.9930 for more information. |
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Not at this time but we are working on it. If you need to change your service or start a new service, please contact a customer service representative at 775.784.9930 and we will be happy to assist you. The customer service representative can take a credit card, debit card or Electronic Funds Transfer (EFT) from your checking or savings account for the intials deposits and fees. |
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There are several circumstances that might cause an unusually high bill. We want to help determine if there is a problem. If you suspect you may have a leak, call our office and we will have one of our field personnel go out and see if the meter is moving while no water is being used in your house. If the meter is turning, this may indicate that you have a leak on your property somewhere and you will probably want to find it and fix it. Also, during the summer, water usage is normally higher due to lawn and landscape watering. If there are more people in your house, water usage will generally increase. If you have recently made improvements (e.g. swimming pool, lawn fountain) your water use will likely increase. We will also check the prior readings and have field personnel inspect and calibrate the meter to make sure the meter is working properly. Please call a customer service representative at 775.784.9930 and we will determine the correct billing for your account. |
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The City is responsible for maintaining main lines. Anything from the meter box to the residence is the owner's responsibility. If you have questions about this, please call a customer service representative at 775.784.9930 and we can further explain our policies. |
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An E-One Unit is a low pressure sewer system. The key element of this system is an Environment One grinder pump. The tank collects all solid materials and effluent from the home. The solid materials are then ground to a small size suitable for pumping as a slurry with the effluent water. The grinder pump generates sufficient pressure to pump this slurry from your home to the main sewer and ultimately to flow to the East Wastewater Treatment Plant. If your home is equipped with an E-One Unit, in signing up for service, you authorize the City of Fernley to enter your property to repair or service the E-One Unit at your location. Please call a customer service representative at 775.784.9930 if you have further questions or need further infomation about E-One Units. |
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We have helpful telephone numbers on our website to assist you. You may also want to look at our resource center for community resources. More... |
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