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Billing Information
Minimum monthly water and sewer billing for typical residential (3/4 inch) service varies. If you would like to look at the table for billing based on usage click here.

Meters are read during the last five days of each month and bills are issued the first business day of the following month.

Payments for the current month are due on the 20TH of each month.

Delinquent accounts must be paid by the 20TH of each month in order to avoid disconnection. 

Accounts that are disconnected due to non-payment of delinquent balances must pay the account IN FULL in order to have service restored. 

Accounts that are disconnected due to non-payment will have their service restored the next business day unless payment is received in the Finance Office by 12:00 NOON.

The Fees for Reconnection have temporarily changed:
    1. Reconnection for the 1ST and 2ND occurrence is $25.00.
    2. Reconnection for the 3RD and any subsequent occurrences is $50.00.

Note: Payment arrangements can be made in person or by speaking with a live representative by phone. Please be sure to speak directly to City Staff, in person or via telephone prior to disconnect day (20TH of the month). Payment arrangements CANNOT be left via voicemail. Payment arrangements that extend beyond the scheduled disconnection date will only be made for full payment of the outstanding account balance.

Equal Payment Plan
An Equal Payment Plan is available. An Application for Equal Payment Plan can be completed and sent in to apply the plan to your account.

Start, Stop, or Transfer Water / Sewer Service
To start or stop or transfer your water / sewer service, please call 775.784.9930 and speak to a customer service representative.Or complete the online forms and a representative will contact you within one working day. 

Activation Request Form